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Business

How CX Can Combat Customer Churn

What is it that drives customer experience in such a way that will keep customers coming back? This is the question that every organization has to answer in order to keep a high retention rate with their customers. Determining what will…

Everything about mutual fund expenses

When investing in mutual funds, expense ratios are a key factor impacting net returns. Yet many investors do not fully understand what these expenses encompass. Gaining clarity on different types of mutual fund fees can help you make…

The Importance Of Shipment Tracking

Though it’s become clear that expedited shipping options are now considered the standard for many customers, there is an imbalance that might shock some retailers. Many of these online retailers would assume that, without an expedited…

Workplace Investigation Timeline

In the case of workplaces incidents, when conducted appropriately, investigations work to protect the individual or individuals affected, along with the interests of the organization. This is accomplished by accurately identifying…